I had originally tried to order my custom sign from another company but they told me that I would have to wait at least one month before they had time to make it. I decided to search the web and found the custom sign page at Neon Design Solutions. I filled out the form and received a proof the next day. After looking at the proof I wanted to know if the sign could be made to a specific size. Customer service emailed me with a Yes! A week later we had our neon sign hanging in the store window. Thanks!
Kendra K - Beaverton, Oregon
I was getting ready to rebuild a large neon clock and I had contacted a couple of on-line neon sights and no one wanted to help with my project. Then I emailed Neon Design Solutions and the people there were not only interested in helping me but gave me the most personalized service I have ever had. The NDS staff were very helpful and informative in every aspect of my project and saw to it that I was happy and satisfied with my clock. As far as I am concerned, Neon Design Solutions is the only place to shop for all of your neon sign needs, even special projects. Their experts will take care of your every need in neon. Contact them today for Custom Neon products and Great Service!!!! Thank you Neon Design Solution for making my large clock a reality! My very best to the NDS staff.
John G. – Corder, Missouri
Thank you for taking the time to follow through on the order, and the personal service, I'm sure that makes your business more successful, and customers that are pleased with your service. I wish more companies would take the extra time as you do to insure customer satisfaction.
Grenda R. - Waterville, Maine
We received the sign yesterday and it totally exceeded our expectations. It was my husband's birthday present for his game room and he was thrilled. Thank you so much for your work.
Heather K. – Lenwood, California
If I weren't completely thrilled with your staff or product, I'd let you know and since I am completely happy with both your staff and product I felt it only appropriate to let you know. Not only are the signs built great and bright, but your service before and after the sale has been fantastic! Any information I needed when we were considering your company for our production run was instantly made available. Your entire staff answered any and all questions we presented them. Thank you for being so helpful and efficient in meeting our needs!
Alicia S. – Woodland Hills, California
I have to tell you how surprised I was when we received our order today. The signs are great! I was really not expecting to see them packaged so well and was amazed that one of them arrived broke. Thank you for sending us a replacement so fast. We will call you again when we open our second Nextel store.
Danny S. - Boston, Massachusetts
At first there was a problem with my credit card for the order. NDS called me right away to straighten it out. Most other places would just void your order without any notice. They included a thank you card with the purchase and also e-mails a thank you card. It was a very nice and personal touch.
Avery W. – Niagara Falls, New York
I'm sending this email in regards to my recent purchase that I did by phone with Neon Design Solutions. They are truly the epitome of what customer service is all about. Especially, when you're dealing with someone over the phone. They immediately answered all my questions and even offered to update my custom proof on line while I was on the other end. Thank you so much.
Sandy J – Orlando, Florida
This was the most phenomenal customer service I have ever received, any time, anywhere! Not only did I receive immediate notification that my custom order shipped, I received a personal call a few hours after my items arrived to make sure they arrived safe. I was so pleased that someone cared enough to call. You gotta shop this place!
Thomas G. – Chicago, Illinois
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